Returns & Exchanges

At NR, we want you to be completely satisfied with your beauty purchase; if you are not happy with your order, we accept returns on unused or gently used products within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leaking during transit.

3

Ship It Back

Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing